Work · Public health institution
A patient flow platform that gave nurses their time back
Transfer time halved. Coordination calls down by two thirds. The platform now feeds the group’s capacity planning.
The problem
A hospital group coordinated bed capacity and transfers across three sites by phone and whiteboard. Nurses spent hours a day on calls; patients waited in corridors for beds that were free elsewhere.
What we delivered
A patient flow platform with a live bed map across the sites, transfer requests with built-in medical and logistical checks, and a mobile view for the coordination team.
The outcome
Transfer time halved. Coordination calls down by two thirds. The platform now feeds the group’s capacity planning.
The engagement
Nine months from first workshop to full roll-out, delivered with the hospital’s own IT team, now under managed delivery.
Technology
Web and mobile applications over the hospital information system’s interfaces; strict data protection controls; on-premise hosting.
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